How to provide exceptional customer service Customer service is a term we hear a lot. I often here more stories of poor customer service, rather than great customer service. If you are in any type of business it is important to realize that an angry customer is much...
Move in, move out inspection process Inspection All property managers and landlords should use a move in / move out inspection report. It is another piece of the landlord and tenant communication puzzle. In Nova Scotia and several other provinces and states you...
Our first rental open house When it comes to renting homes, Shelly and I are always trying to come up with new ways to efficiently show places to potential tenants. We recently tried a new idea for us, a rental open house. I do realize that an open house is not a new...
99 Signs You Should Not Rent To That Tenant When we started out in the landlord business, we made a commitment to provide nice homes to nice people. We do proper screening to benefit both us and the tenant. I would not want to live in a building where the property...
The accidental landlord – what every landlord must know I think to understand what a landlord or landlady is, we should give the terms a definition. Here is what I found on Wikipedia: A landlord is the owner of a house, apartment, condominium, land or real estate...
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