tenant holiday gift

Should you buy holiday gifts for your tenants?

Should you buy holiday gifts for your tenants?

Should you buy holiday gifts for your tenants?

There are many variables when it comes to buying gifts for your tenants.  This question can be answered with a simple yes, no or maybe.

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When we first started buying rental properties we sent out holiday cards every year.  I think if we stopped now, our long term tenants would find it strange.  As we grew we have hired some outside property managers for some of our properties, so we are distant from the tenants.

We may know some of them to see them from being around the properties for inspections, maintenance and renovations, however, for the most part we do not know them very well.

I do have to say that if you can do it, it is money well spent.  The properties that Shelly and I manage can all expect to get holiday cards with a small thank you.

It is a great time of the year to show appreciation to our customers (tenants).  It is important to show gratitude towards your tenants, because without them you would not have a business, or a property management job.

We also like to slip a gift card from a local coffee shop or restaurant in with the card.  We feel it enhances the tenants experience renting from you.

I know it can seem like a big expense (about $12 per unit), however, the customer service value you will receive with this kind gesture will be worth the expense.

It is not something you have to do, but I urge you to consider it.

Michael P Currie

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